Joe Terminiello

Joe Terminiello

Sr. Data Center Analyst

Professional Profile

A results driven professional currently focused on the environmental impact and efficiency of enterprise data centers. Recently completed Lean Six Sigma green belt certification for analyzing and optimizing the power usage efficiency of EMC's Durham Cloud Data Center.

Work Experience

10/2010 - current

Sr. Data Center Analyst

EMC

Durham, NC
www.emc.com

  • Develop and implement all commissioning process and procedures for deploying all assets into 20,000sf data center.
  • Perform complex tasks with regards to the development of processes, procedures, automation tool implementation, and deployment of tools.
  • Leadership role in developing and applying new new approaches to data center management.
  • Work with users, cross-functional technical staffs, and all levels of management and project management to translate requirements into documented processes and procedures.

7/2009 - 3/2010

Director of Design and Engineering

Encore / Playback AV

Raleigh, NC
www.encoreedge.com and www.playbackav.com

  • Key member of the team defining 56 unique pre-built automation systems for the residential market.
  • Ensure that the platforms and packages met the Encore goals of simplicity, reliability and performance.
  • Oversee the creation of master programming code and methodology standardized across all Encore system platforms.
  • Develop systems to implement Encore’s system monitoring goals by defining the monitoring practices, dealer notifications, and service response policies required for the System Monitoring Program.
  • Lead the team to determine 3rd party hardware, networking protocols, and configuration standards.

11/2006 - 2/2009

Project Manager | Design Engineer | Programmer

Audio Advice / Innovative Systems

Raleigh, NC
www.audioadvice.com

  • Executed high dollar Crestron projects. Average workload involved implementing (4) large projects totaling $1.2M in residential homes.
  • Design, document, install and program complex lighting control automation systems in residential homes ranging from 50-300 circuits utilizing Crestron’s D3PRO programming software.
  • Maintained daily schedule for 2 crews of installers for project based work and customer service needs.

1/2004 - 10/2006

Custom Installation Project Manager

Huntington TV

Newton, MA
www.huntingtontv.com

  • Designed, managed and executed on over $1.9 million in high-end Crestron home automation projects over 24 months averaging ~79K per engagement.
  • Subject matter expert for all new technology, allowing me to research and architect all sales proposals to create systems tailored to suit a client’s needs. Under my leadership I brought numerous technologies in-house to add sales offerings such as: Lighting Control, HVAC Control, CCTV, Security Integration.
  • Advised the CEO on strategic business development and key corporate planning issues, while making recommendations on major business decisions.
  • Facilitated a relationship between Huntington TV and Comcast to streamline how our customers are converted to HDTV. By integrating with Comcast’s scheduling process, we have saved thousands of dollars in non-billable costs for multiple visits to customer’s homes.
  • Crucial player in reshaping a small business into a streamlined organization by implementing a repeatable and scalable business model with a suite of tools and processes to aid in efficient delivery of projects.
    • Statement of Work template for all large projects which clearly outlines the scope of each project.
    • Change Order Authorization procedure for all change orders needed on large jobs to relieve liability and responsibility when problems occur.
    • Standard Huntington TV contract form that exists within the Statement of Work that critically outlines everything that we will and will not take responsibility for when undertaking a project.
    • Converted the paper/fax ordering system into a fully computerized Ordering System incorporating QuickBooks and email. Orders now integrate properly with Inventory and Accounts Payable saving significant time and providing reporting capabilities. New inventory ordering and handling procedures dramatically increased job fulfillment and decreased expenses for shipping costs and repeat visits.

6/2001 - 1/2004

Solutions Architect | Systems Engineer

EMC

Newton, MA
www.emc.com

  • Responsible for the delivery of the project plan, the detailed Statement of Work and Services Proposal content developed for the client based upon requirements and system architecture.
  • Designed Enterprise Networked Storage solutions for organizations of all sizes. Worked directly with account representatives to configure & price proposals, and present them in front of the account’s Chief Level Officers, Directors, and system administrators.
  • Involved with many multi-million dollar solutions for both the Commercial and the Enterprise sales districts.
  • Worked closely with Professional Services and Customer Service departments, post-sale, to ensure the solution was implemented to spec and met client expectations.
  • Continued relationship with customer after sale to help with utilizing and recognizing full value of purchase.

8/2000 - 6/2001

Systems Engineer

System Management ARTS (SMARTS)

Woburn, MA
www.emc.com/products/family/smarts-family.htm

  • Performed both pre and post-sales functions as a technical resource for regional sales managers nationwide by providing the following: client demonstrations; technical presentations; and product implementations.
  • Worked with Sales, Engineering, Marketing and Technical Support to uncover client needs in regards to the InCharge product line, which would often lead to product updates for new features or custom development.

2/2000 - 8/2000

Senior Network Engineer

Enterasys Networks (Cabletron)

Andover, MA
www.enterasys.com

  • Provided 7x24 support for all clients in the New England region, including first response maintenance and troubleshooting for all types of products – Ethernet, Token Ring, FDDI, ATM, WAN.
  • Performed hardware installations, implementations and upgrades to client networks.
  • Coordinated and communicated with internal Product Support and Engineering to ensure timely and effective resolution of client issues.

4/1999 - 1/2000

Principal Network Analyst

Bentley University

Waltham, MA
www.bentley.edu

  • Technical Team Leader for the research, development, and implementation of the $1M+ campus Port-per-Pillow project. Doubled the network port count to over 3700; increased backbone capacity from OC-3 to OC-12; and implemented 802.1Q VLAN technology for increased security.

1/1994 - 3/1999

Senior Network Analyst | Network Analyst

Bentley University

Waltham, MA
www.bentley.edu

  • Designed and implemented a remote-access VPN solution for encrypted access to trusted resources (including file and print services, telnet, ftp, etc.) from any ISP account into the Bentley campus.
  • Project manager for the upgrade of the college network security strategy. Facilitated the process of determining the appropriate firewall strategy (Checkpoint’s Firewall-1) and managed the upgrade process from start to finish. Worked with various departments in order to determine the appropriate security measures that needed to be implemented.
  • Responsible for the design, programming, implementation and documentation of an automated network software upgrade utility used to convert 1,000+ DOS-based users from Pathworks 4.2 over DECnet to Pathworks 6.0 over TCP/IP. Programmed using Pascal, this utility allowed the user to choose when they wanted to perform the upgrade, kept track of who was upgraded successfully, and alerted me when someone encountered a failed upgrade. The program had a 95+% success rate.
  • Installed and configured a network management solution utilizing Cabletron’s Spectrum 5.0 running on Solaris 2.6. The database contained over 15,000 network objects spanning multiple subnets and topologies, which was used for the following: Fault isolating alarm notification of downtime via pager/e-mail; SNMP Trap handling and Inventory reporting.

Formal Education

2010 - Current

 

NC State University

currently working on a Master of Computer ScienceNC State University


Finishing prerequisites for admission to the distance education program.

1992 - 1997

Bentley University

B.S. Computer Information Systems

Bentley University

Graduated Cum Laude with GPA of 3.51/4.0, Member of the Bentley Honor Society, Obtained Dean’s List and President’s List rankings

1989 - 1991

University of Florida

attended 2.5 years of school in the BSEE program

University of Florida

Technical Skills

Programming Languages


Java, C, Visual Basic, Lotus Notes, Pascal, Batch language, Shell scripts, SQL

Operating Systems


Windows Server 2008, 2003, 2000, 4.0, 3.X Server & Workstation; Windows 7, Vista, XP, 98, 95 & 3.X; Solaris 2.8, 2.7,2.6, 2.5; MS-DOS (all); Red Hat Linux

Network Protocols


TCP/IP, DECnet, NetBIOS, RIP, RIP v2, OSPF

Industry Specific Software


Crestron System Builder, D3PRO, VT Pro-e, & SIMPL Windows; RTI Integration Designer, MS Visio, MS Project, RackTools, D-Tools SI5, QuickBooks Enterprise, CPS, SRS

Network Protocols


TCP/IP, DECnet, NetBIOS, RIP, RIP v2, OSPF

AV Control Systems


Crestron, Niles, RTI, Pronto, Universal Remote, NevoSL

Lighting Control


Crestron, Lutron, Insteon

HVAC Controllers


Crestron, Aprilaire, Carrier Infinity

Music Distribution


Crestron, Niles, SpeakerCraft

Audio/Video Servers


Kaleidescape, Audio Request, Imerge, Windows Media Center PC

CCTV Systems


Dedicated Micros, GE / Kalatel (including WaveReader DVR software), Sony, Speco

Graphical Software


Adobe Photoshop, Premiere Pro, Elements; Sony Movie Studio, DVD Architect; Pinnacle Studio; Windows Movie Maker

Formal Education Coursework

2010 - Current

NC State University

Career Relevant Courses

NC State Universwity
  • Introduction to Computing - Java
  • Programming Concepts - Java

1992 - 1997

Bentley University

Career Relevant Courses

Bentley University
  • Foundations of Programming (Pascal)
  • Systems Analysis
  • Software Development in C/Unix
  • Program, Data, File Structures (Visual Basic)
  • Database Management
  • End-User Computing
  • Systems Design
  • Data Communication

1989 - 1991

University of Florida

Career Relevant Courses

University of Florida
  • Computer Programming for Engineers (FORTRAN)
  • Engineering Graphics
  • Analytical Geometry and Calculus 1, 2 and 3

Technical Training and Certifications

2012

EMC

Cloud Architect

JCI
  • Certified completion of

2011

Lean Six Sigma Green Belt

LSS
  • Certified completion of Lean Six Sigma Green Belt

2011

Johnson Controls

Certified completion of JCI Course #389:

JCI
  • Metasys system extended architecture for Building Engineers

2009

Infocomm

 

CTS
  • Certified completion of CTS exam for Certified Technology Specialist

2008-2009

Crestron Electronics

Certified completion of the following Crestron classes:

Crestron Electronics
  • Configuration of Crestron Systems
  • Essentials of Crestron Programming
  • Advanced SystemBuilder
  • Crestron Lighting Control Systems
  • Crestron Commercial System Design

2007

D-Tools

Certified completion of the following class:

Bentley University
  • D-Tools Univesity for System Integrator 5.0

2007

RTI

Certified completion of the following RTI classes:

Bentley University
  • RTI Product Specialist
  • RTI Level 1 Programmer

2004-2008

CEDIA

Certified completion of the following CEDIA classes:

Bentley University
  • Outreach Development: Building Relationships with Architects, Designers & Builders
  • Bidding, Estimating and Proposing
  • Building a Customer-Centric Organization: How to Walk the Walk
  • Project Documentation 101
  • Motorized Window Treatments
  • IP Technologies
  • Project Quality Management
  • Creating & Maintaining the Superior Customer Experience
  • Understanding Interfaces and Basic Protocols
  • Advanced systems Integration Protocols

2001 - 2004

EMC

Certified completion of the following EMC classes:

Bentley University
  • Enterprise Storage Networks – Foundations
  • Advanced Enterprise Storage Networks
  • Business Continuity Solutions
  • CLARiiON Hardware/Software
  • Celerra Installation and Configuration

2001

SMARTS

Certified completion of the following SMARTS class:

Bentley University
  • SMARTS InCharge 4.0 Certification

2000

Enterasys

Certified completion of the following Enterasys Specialist certification exams:

Bentley University
  • SmartSwitch Router Configuration
  • Netsight Element Manager

2000

Enterasys

Certified completion of the following Enterasys classes:

Bentley University
  • Network Protocols
  • SmartSwitching
  • SmartSwitch Router
  • NetSight Element Manager

1999

Cabletron

Certified completion of the following Cabletron Spectrum classes:

Bentley University
  • Basic Administration
  • Network Analysis and Troubleshooting

1998

Networld + Interop

Certified completion of the following classes:

Bentley University
  • Design and Performance of Contemporary Data Networks
  • ATM Based Networking: Technology, Design Issues and Deployment

1997

Microsoft

Certified completion of the following class/exam:

Bentley University
  • Microsoft Networking Essentials Exam 70-58
  • MS803 Administering Microsoft Windows NT 4.0

1997

Network General

Certified completion of the following classes:

Bentley University
  • TCP/IP Network Analysis and Troubleshooting
  • Upper-Layer Protocol Analysis and Troubleshooting

1996 - 1997

Pine Mountain Group

Certified completion of the following classes:

Bentley University
  • Network Analysis Skills, Methods and Theory
  • Certified NetAnalyst: 1 week seminar in network analysis concepts and techniques

Notables

1996 - 2000

Bentley University

Guest Lecturer

Bentley University

Participated in numerous classes for the Bentley CIS Faculty as a guest lecturer to teach and demonstrate networking topics such as TCP/IP, Ethernet, OSI Model, Network Management, Protocol Analysis, VLANs, DHCP, WINS, and hardware configuration.

1999

PC Computing magazine

"America's Most Wired Companies" PC Computing December, 1999 Pg. 129

www.pcmag.com
PC Computing magazine

Profiled in the cover article “America’s Most Wired Companies” for the implementation of a Shiva VPN solution at Bentley College. Bentley was one of ten businesses selected for their use of cutting edge technology.